Dealing with emotions is a central element of the work of service providers. The different areas can differ greatly in the way they deal with emotional workload. Especially paid and unpaid care work, in addition to the physical workload, is often also associated with an enormous emotional burden, which is psychologically exhausting (cf. Schmedes 2020: 48 f. with reference to Hochschild 1983). This can also lead to “the exploitation of invisible emotional labor for capitalist purposes” (Schutzbach 2021: 228 f.).